Resources

Notes, guidance and research for MSPs

Straight-talking pieces on running Microsoft 365 across every tenant you manage. Identity, GDAP, oversharing, tool sprawl, and the security decisions that actually move the needle.

Articles

  • 97% of identity attacks are simple — so why are they still working?

    97% of identity attacks are simple password attacks. MFA stops 99% of them. So why do they keep working? Because at MSP scale, the gap is consistency across every tenant.

  • Copilot doesn’t leak data — your permissions do

    Turn on Copilot and it surfaces the salary file half the company could already open. Copilot doesn’t leak data — it exposes the permissions you already had. For MSPs, that’s a revenue line.

  • When you manage 100 tenants, you are 100 front doors

    To an attacker, an MSP is the most efficient way into a hundred organisations at once. You can’t stop being a target — but you can decide what a breach reaches. The whole game is blast radius.

  • GDAP is the floor, not the finish line

    Migrating to GDAP got you off standing Global Admin. It didn’t give you an operating model. Why least privilege is a workflow, not a one-time project — and how to run it at scale.

  • 10+ tools, 11% integration: the real cost of MSP tool sprawl

    Only 11% of MSPs say their tools integrate. Half run 10 or more. Here’s what that sprawl actually costs — in attention, margin and risk — and what real consolidation looks like.

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